Bank of Ireland 2019 Interim Results
Continued delivery on transformation
H1 2019 milestones achieved
Bank of Ireland 2019 Interim Results
Future milestones planned
• First Data migration completed, the largest in
the Bank's history, to enable further capability
enhancements
• Modernised payments infrastructure established,
providing greater capacity, improved stability and
higher speed processing
• New digital Life Assurance underwriting system
delivering faster decisions
• Strengthened security and cyber defences
Bank's mobile app to launch in Q4 2019;
customer migration to begin in Q4 2019 and
continue into 2020
• Launch of Group Pensions digital platform and
expansion of Wealth Advice digital platform in
H2 2019
•
Operationalisation of single view of the customer
in 2020
Improve customer
Support growth
Drive efficiency
experience
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