SMC Investor Presentation slide image

SMC Investor Presentation

Insurance Broking - Scalable Business Model Point Of Sales (POS) smc Moneywise. Be wise. Deep and wide national coverage Distribution . Strong presence in Tier-1 and Tier-2 cities • Leveraging SMC Global's (Parent) franchisee network 11,872 11,100 8,000 • Best in industry quality processes • 100% verification of all leads to ensure no mis-selling 5,756 Processes . Emphasis on employee training and development 3,281 • Complying to data confidentiality, regulatory compliance and IRDA guidelines · Deployed 'Aspect Contact Center Solutions Software' FY18 FY19 FY20 FY21 9M-FY22 Technology Platform • Software provides tools for efficiency improvement & effective monitoring of employees and processes POS Model • 100% calls are recorded for future reference and training purposes • Point of Sale, an individual authorized by IRDA for sales/ servicing of the Insurance policies on behalf of the Company • Post online training & certification the individual sources pre underwritten Insurance policies (Motor, Travel, Personal accident & home insurance). Motor Insurance Service Providers (MISP) 265 350 370 271 • MISP guidelines effective Nov 2017 have paved way for large business opportunities through OEM dealers • First broker in OEM insurance program to successfully launch entire insurance program compliant with MISP guidelines MISP model • First online portal for MISP enrollment – training, examination and registration Investor Presentation • First insurer evaluation for Automotive Insurance Program through online RFP by insurers & dealer rating of insurers FY19 FY20 FY21 9M-FY22 23 23
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