SMC Investor Presentation
Insurance Broking - Scalable Business Model
Point Of Sales (POS)
smc
Moneywise. Be wise.
Deep and wide national coverage
Distribution
.
Strong presence in Tier-1 and Tier-2 cities
•
Leveraging SMC Global's (Parent) franchisee network
11,872
11,100
8,000
•
Best in industry quality processes
• 100% verification of all leads to ensure no mis-selling
5,756
Processes
.
Emphasis on employee training and development
3,281
•
Complying to data confidentiality, regulatory compliance and IRDA guidelines
·
Deployed 'Aspect Contact Center Solutions Software'
FY18
FY19
FY20
FY21
9M-FY22
Technology Platform
• Software provides tools for efficiency improvement & effective monitoring
of employees and processes
POS Model
• 100% calls are recorded for future reference and training purposes
• Point of Sale, an individual authorized by IRDA for sales/ servicing of the
Insurance policies on behalf of the Company
• Post online training & certification the individual sources pre underwritten
Insurance policies (Motor, Travel, Personal accident & home insurance).
Motor Insurance Service Providers (MISP)
265
350
370
271
• MISP guidelines effective Nov 2017 have paved way for large business
opportunities through OEM dealers
• First broker in OEM insurance program to successfully launch entire insurance
program compliant with MISP guidelines
MISP model
•
First online portal for MISP enrollment – training, examination and registration
Investor Presentation
• First insurer evaluation for Automotive Insurance Program through online RFP
by insurers & dealer rating of insurers
FY19
FY20
FY21
9M-FY22
23
23View entire presentation