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Investor Presentaiton

Reconciliation of GAAP to Non-GAAP Consolidated Statements of Operations (Unaudited) (in thousands, except per share amounts) Revenue GAAP Stock-based compensation expense Six Months Ended June 30, 2023 Amortization of intangibles from business combinations Employee Acquisition and disposition-related severance Security Incident- related costs, net of insurance (1) Non-GAAP adjustments subtotal costs Non-GAAP Recurring One-time services and other Total revenue $ 515,138 $ 17,657 532,795 $ $ Cost of revenue Cost of recurring 228,426 (6,746) (25,556) (433) Cost of one-time services and other 16,161 (1,351) (691) (364) Total cost of revenue 244,587 (8,097) (26,247) (797) Gross profit 288,208 Recurring gross margin 55.7 % One-time services and other gross margin 8.5 % Total Gross Margin 54.1 % $ $ $ $ 515,138 17,657 532,795 (32,735) 195,691 (2,406) 13,755 (35,141) 209,446 8,097 26,247 797 35,141 323,349 6.3 % 62.0 % 13.6 % 22.1 % 6.6% 60.7 % Operating expenses Sales, marketing and customer success 107,576 (12,708) (2,089) (14,797) 92,779 Research and development 76,737 (14,907) (1,135) (16,042) 60,695 General and administrative 111,986 (27,577) (933) 230 (44,560) (72,840) 39,146 Amortization 1,562 (1,562) (1,562) Total operating expenses 297,861 (55,192) (1,562) (4,157) 230 (44,560) (105,241) 192,620 Income from operations (9,653) 63,289 27,809 4,954 (230) 44,560 140,382 130,729 Total Operating Margin (1.8)% 26.3 % 24.5 % Net (loss) income $ Shares used in computing diluted (loss) earnings per share Diluted (loss) earnings per share $ (12,596) 52,389 (0.24) $ 90,948 53,169 $ 1.71 (1) Includes Security Incident-related costs incurred, net of probable insurance recoveries. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. 33 b➤
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