Investor Presentaiton

Initiatives for FY2023 Cooperation with companies, etc. outside the Group ■ Expand earnings from core businesses through collaboration JP JAPAN POST HOLDINGS HOLDINGS ■Identification of new businesses that will become future pillars of management Expand the role of post offices and improve profitability through collaboration with local governments, etc. DX promotion ■ Service expansion and streamlining of front-line and back-office operations through DX measures and system reforms (containment of personnel expenses) Improving and strengthening the Group's core businesses, creating new businesses Postal and domestic logistics Strengthen cooperation with other companies, leveraging our last-one- mile delivery network Expand B-to-B business Appropriate pricing that reflects service costs Post office to increase parcel income Activate customer-oriented sales activities for financial products International logistics Strengthen and expand logistics business in Asia JP JAPAN POST GROUP Japan Post Bank Deepen market operations and risk management Expand digital services, etc. Promote new corporate business (Σ (sigma) business) Japan Post Insurance Initiatives to build the foundation for sales Business model reform Real estate Develop Group-owned real estate Investment in non-Group real estate Reinforce a system to improve leasing sales capabilities Copyright © 2023 JAPAN POST GROUP. All Rights Reserved. 10

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