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Investor Presentaiton

Reconciliation of GAAP to Non-GAAP Consolidated Statements of Operations (Unaudited) Six Months Ended June 30, 2022 Amortization of (in thousands, except per share amounts) Revenue Recurring One-time services and other Total revenue GAAP $ 497,173 $ 24,878 522,051 Stock-based compensation expense intangibles from business combinations $ Employee severance Cost of revenue Cost of recurring 226,661 (6,006) (24,189) (50) Cost of one-time services and other 22,308 (1,907) (704) (331) Total cost of revenue 248,969 (7,913) (24,893) (381) Acquisition and disposition-related costs $ Restructuring and other real estate activities $ Security Incident- related costs, net of insurance (1) Impairment of capitalized software development costs Non-GAAP adjustments subtotal Non-GAAP $ $ 497,173 24,878 522,051 (30,245) 196,416 (2,942) 19,366 (33,187) 215,782 Gross profit 273,082 7,913 24,893 381 33,187 306,269 Recurring gross margin 54.4 % One-time services and other gross margin 10.3 % Total Gross Margin 52.3 % 6.1 % 60.5 % 11.9 % 6.4 % 22.2 % 58.7 % Operating expenses Sales, marketing and customer success 107,953 (10,304) (10,304) 97,649 Research and development 78,285 (12,117) (12,117) 66,168 General and administrative 91,153 (25,380) (81) (3,249) (71) (15,549) (2,263) (46,593) 44,560 Amortization 1,616 (1,616) (1,616) Total operating expenses 279,007 (47,801) (1,616) (81) (3,249) (71) (15,549) (2,263) (70,630) 208,377 Income from operations (5,925) 55,714 26,509 462 3,249 71 15,549 2,263 103,817 97,892 (1.1)% 19.9 % 18.8 % Total Operating Margin Net (loss) income $ Shares used in computing diluted (loss) earnings per share Diluted (loss) earnings per share $ (13,829) 51,432 (0.27) $ 68,457 51,954 $ 1.32 (1) Includes Security Incident-related costs incurred, net of probable insurance recoveries. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. 35 b➤
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