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Investor Presentaiton

TRANSACTION - Shifting to Digital INTERNET BANKING* (Trx in million) 1,169.4 2,715.4 * Internet banking numbers shown above incl. BRIMO transactions 574.9 219.1 311.5 132.2% YoY ATM (Trx in million) 2016 2017 2018 2019 2020 2,322.0 2,157.0 2,084.6 3,723.5 3,745.6 = Launched in 2019, BRIMO is BRI Internet-based digital financial mo application using newest UI/UX, providing attractive features e.g online opening account, card- less cash withdrawal, and fingerprint/face ID login BRIMO (Trx in million) 100.7 0.6% YoY 2016 2017 2018 2019 2020 "During the pandemic, customers' transaction behaviors have shifted from using conventional e-channels (ATM and EDM) to digital (e-banking)" 2019 660.5% YoY О 765.8 2020 BRI Melayani Dengan Setulus Hati 55
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