Management Report 2020

■■■■■ Management Report 2020 Ethical conduct SLC Agrícola Our principles for building relationships based on ethics and integ- rity with all stakeholders are formalized in the Code of Ethics & Con- duct. The application of the Code is supervised by the Compliance area, which also is responsible for implementing and disseminating the Compliance System, which was created in compliance with the Clean Company Law (12,846/2013). The dissemination of this cul- ture of integrity is important for ensuring not only compliance with legal requirements, but also that all activities adhere to the corpo- rate guidelines, policies and procedures. A key element of this culture is the training courses on the Compli- ance System, which are conducted on-site and through e-learning. In 2020, in view of the need for physical distancing, we adopted a hybrid format with on-site training via videoconference. With this approach, we expanded the percentage of employees trained from 57% in 2019 to 78% last year. Another prevention front in compliance aspects is the management of risks associated with fraud, corruption, bribery, undue benefits or any other deviation of conduct. We evaluate all operations from this standpoint and identify priority actions to strengthen internal controls, improve normative instruments and raise awareness among employees as well as train them on these topics. We also have the Ethics Channel operated by the company Contato Seguro, which is open to everyone for submitting information and re- ports on attitudes that are in breach of the law or our values. All con- tacts are registered via an automated platform, which is managed by the specialized external company. The platform guarantees the confi- dentiality of the information provided by whistleblowers and our policy of non-retaliation, as well as the possibility of anonymous reports. The analyses of all reports submitted to the Ethics Channel are con- ducted internally, by the Loss Prevention Committee. If necessary, in- teraction with the whistleblower is conducted through the platform, without compromising privacy and confidentiality. How to access Contato Seguro 0800 648 6306 contatoseguro.com.br 15

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