Bajaj Allianz Corporate Update
Performance of Key Digital Assets and New Tech Initiatives - Q1 FY24
Digital assets
Internal Assets
B
BAJAJ
Allianz
LIFE GOALS. DONE.
NEW
INStab
100% Online sales
Login Process
19% increase in Unique
users in Q1 FY24 over PY
Customer 360
Upsell and Sales
productivity tool
2.5 Lakhs transactions
EEZE HR Bot
Whatsapp Chatbot for
Employee Servicing
19K Unique users
WhatsApp for ICs
Agent servicing and
query resolution
~37K Unique Users, 55%
growth in Q1 FY24 over PY
Life Assist App
100% Online Customer
Servicing
~2 Lakhs Unique Users
36% growth in Q1 FY24
Customer Portal
~2 Lakhs Unique Users
107% increase in
Q1 FY24 over PY
WhatsApp
Customer servicing
~7 Lakh Unique Users,
206% increase in Q1 FY24
over PY
Customer-facing Assets
iSmart
~23k Unique Users
99% increase in
Q1 FY24 over PY
EEZE HR Bot | Al in Underwriting | InstaLearn 2.0 | DigiBanca | Customer Data Platform
* ICs Insurance Consultants | LMS: Lead Management System; RMs: Regional Managers | QR: Quick Response
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