HLB FY2023 Financial Results

Key Digital Highlights Results Key Digital Highlights Hong Leong Bank An increase in our retail internet and mobile banking customer base, which grew by 12% and 19% respectively Our retail digital platform has processed close to 200 million transactions (+12% y-o-y) 92% of all new business customers were on-boarded digitally Online banking transactions for businesses have increased by 40% y-o-y, while mobile banking transactions have risen by 105% y-o-y 93% of retail banking transactions are conducted via our internet and mobile banking platforms HLB Wallet Instant account opening leveraging eKYC & access to HLB Connect HL Wealth HLB Wealth Access to buy and sell unit trusts directly through internet banking for consumers HL Bank SINGAPORE Mobile Banking Singapore Simple, modern experience allowing customers to bank on the move Sole Prop Pay & Save Launched Pay & Save account for Sole Proprietors available via tablet BCB Web Recommender Helping businesses find the right products. Single application vs. multiple applications Bakong Cambodian Real Time P2P payments & interoperable QR connectivity Digital at the Core bearing fruits HLB FY2023 ended 30 June 2023 18

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