Financial Performance and Remediation Update

CREDIT IMPAIRMENT WRITE-BACK. PROVISIONS MODESTLY LOWER CREDIT IMPAIRMENT CHARGE (CIC) ($m) 0.38% 0.54% 1,601 (0.04%) (0.03%) 1,161 661 807 367 (89) (128) 21 573 221 181 333 (114) (113) (235) (157) Sep 20 Mar 21 Sep 21 Mar 20 ■ Underlying CIC/(write-back)¹ EA top-up (COVID-19) COLLECTIVE PROVISION BALANCES Target sector FLAS 2 CIC as a % of GLAS 3 KEY CONSIDERATIONS 2H21 Underlying CIC write-back of $113m broadly consistent with 1H21, including continued low specific charges and improved asset quality Forward looking charges little changed vs 1H21: • • Economic Adjustment (EA) top up of $181m reflecting recent lockdowns and reopening uncertainty Partially offset by $157m write-back in Forward Looking Adjustments (FLAs) COLLECTIVE PROVISION COVERAGE 25 ($m) 5,536 5,209 4,401 4,715 1,468 1,233 1.21% 807 1,414 1,029 1,250 662 845 0.72% 2,932 3,039 2,726 2,456 Mar 20 Sep 20 Mar 21 Sep 21 Mar 20 ■Collective Provision EA top-up (COVID-19) ■ Collective Provision FLAS Underlying Collective Provision 1.56% 0.93% Sep 20 1.50% 1.35% 0.87% Mar 21 0.75% Sep 21 ■ Collective Provisions as % of Credit Risk Weighted Assets Collective Provisions as % of GLAs (1) Represents total credit impairment charge less EA top-up and FLAs increase (2) Represents collective provision FLAs for targeted sectors (3) Half year annualised Collective provision FLA decline Sep 21 v Mar 21 of $405m includes $248m of provisions derecognised as a result of sale of aviation loans National Australia Bank

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