Investor Presentation Business Update
BUSINESS UPDATE
Customer Cohort Trends
Average Services per Customer
Cohort Age
Year 7
20.9
Year 6
14.8
20.1
Year 5
11.1
17.8
16.3
Year 4
8.6
13.1
13.2
12.9
Year 3
6.7
8.5
10.0
10.2
11.0
Year 2
5.0
6.3
7.3
7.6
7.8
6.6
Cohort Age
Average Monthly Revenue per Customer ($)
Year 7
3,155
Year 6
2,637
5,785
Year 5
2,303
3,723
4,437
Year 4
1,696
2,689
3,288
4,055
Year 3
1,324
1,695
2,454
2,847
3,598
Year 2
1,240
1,274
1,624
2,027
2,528
2,759
Year 1
2.3
3.3
4.0
4.0
4.0
4.4
4.6
Year 1
433
666
672
1,131
1,249
1,257
2,008
FY14
FY15
FY16
FY17
Customer Cohort Year
FY18
FY19
FY20
CAGR¹
44%
43%
42%
48%
66%
50%
FY14
FY15
FY16
FY17
Customer Cohort Year
FY18
FY19
FY20
CAGR¹
39%
54%
60%
53%
70% 119%
Average Services per Customer²
9.1
+17%
Customer spend increases over time as
a result of service uptake and adoption
Note: Yearly cohorts are customers acquired in a given reporting year
1. Compound average growth rate for each customer cohort is calculated for the period from end of Year 1 to 30 June 2020.
2. At 30 June 2020; percentage represents growth compared to 12 months earlier
3. Represents June 2020 MRR divided by total customers at 30 June 2020; percentage represents movement compared to 12 months earlier
Average Revenue per Customer³
$3,068
+27%
Megaport
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