Standalone Highlights Q4FY22

Digital Highlights Netbanking Web Channels Digital Lending 9% YoY growth in Logins, Q4FY22 vs Q4FY21 16% YoY growth in 90-day active user base, Q4FY22 vs Q4FY21 11% YoY growth in Financial transaction value, Q4FY22 vs Q4FY21 Website 43% YoY growth in Visits, Q4FY22 vs Q4FY21 35% YoY growth in Page views, Q4FY22 vs Q4FY21 kotak 79% of Credit Cards sourced through digital platforms in Q4 FY22 20% QoQ growth in Digital Share in Personal Loan, Q4FY22 vs Q3FY22 99% YoY growth in Digital Share of Home Loans in Q4FY22 vs Q4FY21 1.8X QOQ in customers availing Business Loans digitally 82% RDs and 79% FDs booked digitally 92% investment a/cs sourced via App & Netbanking 58% of MF/SIPs booked through digital channels Adoption & Cross- sell In-app shopping Kaymall 1.6X YoY volume in Kaymall in-app shopping, Q4FY22 vs Q4FY21 3.7X YoY value in shopping + grocery categories, Q4FY22 vs Q4FY21 ㅁㅁ Net Promoter Score of 64+ for Services @ Branch Banking 64% of total bank customer requests processed real-time 83% of DIY requests coming online Digital Transfor mation 97.8% of SA transaction volumes were in digital or non-branch modes in Q4

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