Investor Presentaiton
09
UXIN LIMITED
Environmental, Social and Governance Report
Key Milestones
2011
Uxin founded
Business Profile
Uxin provides full-chain processes from acquisition to inspection, reconditioning, retailing, and after-sales.
Acquisition
Reconditioning
ABOUT UXIN
10
Used vehicle transaction
business and loan
facilitation business
2017
2015
Initiated the "nationwide
online purchase" model
to lead cross-regional
circulation of used vehicles
Listed on NASDAQ
2018
2020
Divested loan facilitation
business and shifted to
inventory-owning model
for used vehicle
transaction business
With offline IRCS set up
in Xi'an and Hefei, "omni-
channel sales approach"
was created
2021
2022
A cutting-edge inspection
and reconditioning plant
under construction in
Changfeng County, Hefei
City
• Since its inception in 2011, Uxin has been
committed to promoting the progress and
healthy growth of the whole used vehicle
industry.
• In 2018, the Group was officially listed on
NASDAQ, and has seen continuously rapid
development.
In 2020, the Group carried out full-scale
upgrades and adjustments to our business
model with a focus on improving customer
satisfaction and transformed our business
into a completely self-operated model.
We also became the first company in the
industry to include NPS (Net Promoter
Score) as one of our assessment indicators.
• In March 2021, the Group announced that
the first Uxin used vehicle IRC in China was
officially put into operation in Xi'an.
• In October 2021, the Group established the
first phase of Uxin Used Vehicle IRC in Hefei,
covering nearly 100,000 square meters.
In 2021, with the establishment of two offline
IRCS in Xi'an and Hefei, Uxin has built a new
used vehicle retail model with "omni-channel
sales approach with self-owned inventory".
We acquire used vehicles nationwide from
individual consumers, partnered dealerships,
and auction platforms. Our product selection
and pricing center analyzes the retail prices of
our listed used vehicles, our current inventory
and selling prices on other third-party platforms
to determine the retail price of our acquired used
vehicles.
Retailing
Orders can be placed through the Uxin Online
Shopping Mall and Uxin will provide door-
to-door delivery service. We also have offline
IRCS in Hefei and Xi'an that customers can visit
and pick up the vehicle of their choice on the
same day.
Used vehicles undergo a modernized, streamlined,
automated, and detailed inspection, and then
enter the reconditioning center for spray painting,
polishing, interior refurbishment and other
processes. The reconditioned used vehicles are
displayed on the digital platform with used
vehicle photographs and videos.
After-sales
For each used vehicle, Uxin provides a dedicated
vehicle service team for delivery/licensing,
vehicle-related consultation, vehicle using service
and quality warranty.
Business Overview
We have been exploring the field of used vehicle transactions for more than ten years. In September 2020, we
began to transform our used vehicle business model from a third-party inventory, commission-based model into
inventory-owning model. With the establishment of offline IRCS in Xi'an and Hefei in 2021, a new used vehicle retail
model of "omni-channel sales approach + self-owned inventory" was formed. Our business chain covers the entire
process of used vehicle selection and procurement, inspection, reconditioning, online display and sales nationwide,
in-store buying at IRCS, and after-sales.
Logistics + Formalities
ERP System
Overview of Uxin's businessView entire presentation