ANNUAL RESULTS 2020 slide image

ANNUAL RESULTS 2020

Strategy and investments ESG Renewables Regulated France - Generation and supply Consolidated sales Operational data and markets CUSTOMERS AND REGIONS: 2030 OBJECTIVES AND 2023 MILESTONES Remain the leading player in energy supply in the G4 Excellence in the customer experience (8-9/10 customers satisfied, trust in EDF, enhanced range, etc.) Services revenues (1) Bring to residential customers global solutions for energy, energy efficiency and transition to low-carbon 18 16 > 90% contributes to the energy transition 14 €3.7bn €6 - 7bn €10bn 10 2023 2030 2015 12 8 - 5.5 Mt CO2 avoided emissions (3) CO2 68 Mt CO2 avoided emissions (3) >15 Mt CO2 avoided emissions (3) 2030 Ambitions & >15 Mt CO2 emissions avoided (3) €10bn In Services revenues จ 6 Number of contracts per customer (2) 4 1.1 1.3 >1.5 >> 2 0 2019 (1) Group (2) EDF estimate: France, UK, Italy and Belgium (Residential) EDF ANNUAL RESULTS 2020 2023 2030 (3) Customers, Services & Territories sector's activities. EDF estimate, including CO2 savings linked mainly to heating and cooling networks, the development of the electric vehicle and energy saving certificates > 1.5 contracts per retail customer (2) 13
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