2022-24 Strategic Plan Update

APPENDIX Glossary (II/VI) Term Definition CaixaBank Core operating income Core revenues Customer spread Dep. facilities DFR DGF DJSI DPS €Bn | €M E12M ECB EOP/eop EPS Eq. Equity accounted/Equity acc. income ESG E/Est. EU FB / BB FV-OCI FV FX FY Core revenues minus recurrent operating expenses. Sum of NII, Fees and other revenues from insurance (insurance service result and income from SegurCaixa Adeslas and other insurance investments). Difference between average rate of return on loans (annualised income for the quarter from loans and advances divided by the net average balance of loans and advances for the quarter); and average rate for retail deposits (annualised quarterly cost of retail deposits divided by the average balance of those retail deposits for the quarter, excluding subordinated liabilities). Deposit facilities. Deposit Facility Rate. Deposit Guarantee Fund. Dow Jones Sustainability Indices. Dividend per share. Billion euros | Million euros Euribor 12 months. European Central Bank. End of period. Earnings per share. Quotient between profit/(loss) attributed to the Group and the average number of shares outstanding. Equivalent. Share of profit/(loss) of entities accounted for using the equity method. Environmental, Social, and Governance. Estimate. European Union. Front book back book. Fair Value in Other Comprehensive Income. Fair Value. Foreign exchange. Fiscal year. 68

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