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Investor Presentaiton

33 A.P. Moller-Maersk Annual Report 2020 Directors' Report Our business Risk management = identify, assess and respond to key risks that can threaten A.P. Moller - Maersk's ability to achieve its business objectives. The process is integrated into strategy review, business planning and per- formance management. Each year, risks are identified and assessed follow- ing a comprehensive process covering the enter- prise and the individual brands. The enterprise risks identified are validated for relevance and sig- nificance by senior business leaders. Finally, the Executive Leadership Team reviews the risks and decides the key risks to the strategy and the busi- ness plan. The Executive Leadership Team appoints a risk owner for each key risk to oversee the manage- ment of the risk, including the preparation and execution of mitigation action plans. Once the plans for the management of the risks are final- ised, the progress and effect of such plans are monitored by the Executive Leadership Team and the Audit Committee in designated and regular sessions. Where the progress of mitigating actions is falling behind schedule, or where mitigating actions are not achieving the effect they were designed to have, corrective actions are taken. The ERM process for 2021 was carried out in the second half of 2020. It identified ten key risks that may have a significant impact on the business plan, including on earnings, financial position and achievement of other strategic objectives. 2021 Key risk analysis The key risks to achieving the A.P. Moller - Maersk 2021-2025 business plan, the assessment of each risk, and the mitigation strategies deployed are described in the following. High Likelihood 25% Low December 2020 position ā—† December 2020 - new risk Risk description 1 Customer service level 2 Technology roadmap 3 2 Cyber-attack 4 Ocean industry collapse 6 5 People safety and security 6 Mergers & Acquisitions 7 Decarbonisation 8 9 10 9 5 8 7 Financial or reputational impact All positions are residual risk after current mitigation. Organisational capabilities Compliance 10 Company culture and engagement High During 2020, A.P. Moller-Maersk has worked sys- tematically on mitigating key risks shown in the Annual Report 2019 to further reduce residual risk levels. Among other things, the risk reduc- tions achieved in 2020 imply that risks relating to IMO 2020 low sulphur fuel, cost excellence in Ocean, and the APM Terminals transformation are not per- ceived to be among key risks into 2021. Also, the risk relating to standardisation of core processes is now included in the technology roadmap risk. Resid- ual risk levels of continuing risks and new risks by December 2020 are depicted on the heatmap above.
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