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Investor Presentaiton

Novo Nordisk Annual Report 2023 GOVERNANCE Setting high standards for how we do business Introducing Novo Nordisk Strategic Aspirations Risks Management Consolidated statements Additional information Our business has come under increasing scrutiny over the past year - particularly with regard to our GLP-1-based products - as the level of public interest in our company has grown significantly. Against this backdrop, we have remained steadfast in our commitment to uphold high ethical standards and adhere to the regulatory requirements of different authorities. In the face of unprecedented demand for our medicines - particularly our GLP-1-based therapies - we have also strengthened our focus on ensuring that only the approved indications of our products are promoted. At times, however, we were challenged in our aspirations. In the UK, for example, we received a two-year suspension from The Association of the British Pharmaceutical Industry (ABPI) in 2023 after the trade body found Novo Nordisk to be in breach of the industry's self-regulatory code of practice. The breach related to the provision of insufficient information regarding our sponsorship of a weight management course offered by a third-party clinical training provider for healthcare professionals. When mistakes are made, we learn from them. Over the past year, we invested substantial resources in robust training for colleagues with the aim of ensuring we always deliver the right message, whether we are addressing the general public or healthcare professionals. We have also strengthened our governance processes in key affiliates via local ethics and compliance committees, and we are ready to step up our monitoring efforts by significantly increasing the number of internal checks and reviews in 2024. More broadly, our new global code of conduct sets out the fundamental principles and required behaviours for our employees and collaborators and is rooted firmly in the Novo Nordisk Way Essentials - a foundational set of guiding principles that shape and inform everything we do. We use a unique, systematic approach known as facilitation to ensure everyone lives up to these Essentials. In 2023, 42 units and approximately 2,300 employees were facilitated, compared to 36 units and 1,700 employees in 2022. Any issues are addressed locally, and a consolidated report is shared with the Board of Directors and Executive Management. We also measure the extent to which we live up to societies' expectations through several other governing processes. These include our company reputation score among key stakeholders (see pages 41-42 for more information), regular product quality and supplier audits, and an enduring commitment to ensuring the accuracy of our financial and ESG reporting via both internal and external audit processes. Our financial reporting and associated processes are audited according to the Sarbanes-Oxley Act by an independent audit firm elected at the Annual General Meeting, and we voluntarily include an Assurance Report from an independent external auditor for ESG reporting in the Annual Report. The Novo Nordisk Way Essentials 1 We create value by having a patient-centred business approach. 2 We set ambitious goals and are empowered to achieve them. 3 We are accountable for our financial, environmental and social performance. We are curious and innovate for the benefit 4 of patients and society at large. 5 We build and maintain good relations with our stakeholders. 6 We value diversity and treat everyone with respect. 7 We focus on performance and personal development. 8 We have a healthy and engaging working environment. 9 We strive for agility and simplicity in everything we do. 10 We never compromise on quality and ethics. 194
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