H1 2020 Credit Presentation

H1 2020 Summary Bank of Ireland H1 2020 Credit Presentation Total income reduced 13%; lower business income and valuation item movements H1 Performance Asset Quality Transformation Capital €669m Underlying loss before tax €937m IFRS 9 impairment charge 3% Reduction in costs 13.6% Fully loaded CET1 ratio • • • Stable net interest income; NIM of 2.02% Strong cost discipline continues; costs reduced by further 3% vs. H1 2019 Net lending growth €0.2bn including €1.3bn of revolving credit facilities; Irish mortgage market share increased to 25% Impairment charge of €937m, of which 60% relates to performing Stage 1 and Stage 2 loans; prudent and comprehensive approach Increased NPE ratio 5.8%; credit migration in Q2 and implementation of new Definition of Default regulatory framework Proven track record of working with customers to find sustainable solutions; diversified balance sheet across portfolios and geographies Cost reduction in each of past five reporting periods; 10% lower vs. H2 2017 Launched new mobile app; strong progress against key milestones Further Wealth and Insurance digital platforms launched Impairment on intangible software assets €136m Strong capital position; fully loaded CET1 ratio 13.6%, regulatory CET1 ratio 14.9% Pre-impairment organic capital generation of 45bps Completed €675m AT1 transaction in Q2 Bank of Ireland 5

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