Investor Presentaiton
Non-financial Highlights
FYE 2021
FYE 2020
PERCENTAGE
GROWTH
Number of
Customers
Number of
18,698,586
13,125,135
42%
Cards Issued
14,743,191
10,985,869
34%
B
Number of active
163,398
89,636
82%
POS Terminals
ON-BOARDING
CHANNELS
ZIVA
USSD (*966*0*#)
Zenith Mobile App
www.zenithbank.com
Zenith Bank ATMs
Zenith Bank Branches
Agents
75,827
42,992
76%
Zenith Bank Agents
Number of
2,086
2,044
2%
ATM Terminals
Number of
Branches
441
440
0%
SHARE HOLDINGS
Number of
Shareholders
643,965
PRODUCT INNOVATIONS
QR Solutions
Virtual Debit Card
ZIVA on WhatsApp (07040004422)
SOCIAL MEDIA
FOLLOWING
6,248,247
528,784
1,362,708
Emergency USSD Code (+966*911#)
Biometric ATM operations
in
182,781
27,667,969 (views)
© 2021 ZENITH BANK PLC | Full Year Group Results Presentation to Investors & Analysts | Page 9View entire presentation