S2P Case Study

O2C case study CHALLENGES + Enrollment delays + Slow response times + Poor customer experience + Decrease in sales corcentric SOLUTION O2C Customer Added corcentric solution in August 2018 One of the world's largest tire and rubber companies IMPACT Improvement and management of billing, credit and AR services >10% Sales increase Visibility into consumer spend and behavior increased DSO Decreased significantly corcentric Analyzed supplier data and assessed credit risk Working Capital enhanced materially Supplier Customer Customer Complaints Engagement reduced substantially improved considerably 19

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