Santander Financial Results
KEY DATA
Customer focused strategy with resilient balance sheet
2022
YoY Var.
* Strategic Priorities
Customer loans¹
£217.1bn
+4.3%
Customer funds²
£203.1bn
+1.7%
Underlying att. profit
£1,189mn
-10.0%
Deliver growth through customer loyalty and
outstanding customer experience
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ROTE³
15.4%
-2.6pp
Efficiency ratio
49.6%
-4.3pp
▸ Simplify and digitalize the business for improved
efficiency and returns
4
Loans market share
9.9%
+25bps
Deposits market share
4
7.5%
-25bps
Be a responsible and sustainable business
Total customers
22.4mn
-5.0%
Digital customers
7.0mn
+5.2%
Engage, motivate and develop a talented and
diverse team
Branches
449
-0.2%
Employees
21,185
+4.6%
Santander (1) Gross loans excluding reverse repos.
(2) Excluding repos.
(3) Adjusted ROTE: adjusted based on Group's deployed capital calculated as contribution of RWAs at 12%. Using tangible equity, ROTE is 10.7%.
(4) As of Sep-22. Includes mortgages and retail deposits only. Includes London Branch.
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