IndusInd Bank Financial Performance

Digital Adoption across platforms continues to see healthy growth on the back of real time event driven, analytics led engagement IndusMobile MAU* up 30% Whatsapp Monthly 74% of all Service Requests Whatsapp Registered Base up processed digitally 8.0 37% YoY 37% active clients up 122% YOY 7.3 74% 6.0 5.3 4.0 Whatsapp Monthly conversations up 88% YoY 2.0 0.0 Sep'23 Sep'22 Sep'23 YOY 150 130 76% 30% 100 74% 100 72% 70% 69% 50 68% 0 Sep'22 66% Sep'23 Sep'22 Monthly Active Users (mn) IndusMerchantSolutions MAU* up 2.2X YOY Monthly Active Users (mn) 250 220 2.2X 200 200 150 150 100 100 100 100 50 50 0 0 Indus Mobile UPI txns up 71% YOY ■Registered Base (mn) IndusMobile Txns per active client up by 19% YoY 71% 130 171 119 120 19% 110 100 100 90 Sep'22 Sep'23 Sep'22 Sep'23 Sep'22 Sep'23 Monthly Active Users (Indexed) ■UPI Txns from IndusMobile (indexed) UPI Txns from IndusMobile (indexed) 37 *MAU = Monthly Active User IndusInd Bank

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