90-day game plan slide image

90-day game plan

Memberships Our members grow with us 121% Net membership Retention Rate (1) Sept. 2018 Sept. 2019 Memberships attributable to memberships that joined in: Pre-2016 2016 2017 2018 2019 Note: Q3'19E financials and metrics are preliminary and subject to change. See "Disclaimer" for additional information. (1) Our net retention rate of 121% for the period from September 1, 2018 to September 1, 2019 illustrates our ability to increase the penetration of our existing member organizations over the last year. It measures the net impact of member organizations who joined from January 1, 2016 to September 1, 2018 who increased, reduced or cancelled WeWork memberships throughout the period from September 1, 2018 to September 1, 2019, but excludes WeWork memberships from our IndiaCo locations. 12
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