Journey Simplification and Business Resilience
Service Simplification
(नमस्ते)
Hi
Q
-
Conversational bots
Highlights
Chat in 8 languages
Hindi, Gujarati, Marathi,
Punjabi Bengali, Tamil,
Telugu, Malayalam
A
650+ queries
available on chat and
200+ on voice bot
9 lakh+ unique
users accessing
conversational bots
Claims and loan
facility available on
WhatsApp bot
Technical Capabilities built in-house
Deep
learning
Cognitive
automation
Multi
platform
NEO
NLP1
Agent
handover
Voice
enabled
Elle
Website bot
Etty
WhatsApp bot
Neo
Twitter bot
Zoey
Digital Avatar
1.
21
HI!
Elsa
Alexa bot
Ezra
Google bot
Ella
Multi-
lingual
Geo-tagging
2-factor
Authentication
FB bot
Spok
Email bot
NLP: Natural Language Processing
Profitable
distribution
Diversified
growth
leading
Market-
mix
insurance
Reimagining
innovation
management
Board and
Quality of
HDFC
LifeView entire presentation