Investor Presentaiton
Key Strategic Priorities
Customer Focus
Evolve culture and operating models to become truly customer-centric by delivering an excellent customer
experience and growing the number of primary customer relationships
Leadership
Enhance the depth, diversity and deployment of our leadership teams
Structural Cost Transformation
Become more efficient while continuing to improve our customers' experience
Digital Transformation
Continue to develop our digital capabilities across the Bank, to become a digital leader in all of our major
markets
Business Mix Alignment
Enhance our already strong approach to capital allocation, manage our capital more efficiently and prudently
grow both sides of our balance sheet
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