Galenica Sustainability and Business Performance
About Galenica
Market environment
Business performance
Governance
Sustainability
Outlook
Pharmacies at home:
Mediservice as market leading Mail-order pharmacy in Switzerland1
Market leading mail-order
pharmacy in Switzerland1
MEDI SERVICE
Market Share Mail-order pharmacies¹
70%
Specialty pharmacy focused on patients with chronic
illnesses as well as need for home care services:
60%
Constantly expanding services, moving from a
highly specialised mail-order pharmacy to a Distance
Healthcare Provider
50%
Strong focus on Specialty Rx and care for
Chronic Patients
40%
-
Active in over 50 specialty indications, especially in
2015
2016
2017
2018
2019
2020
2021
neurology, immunology, rare diseases and oncology
■Mediservice
Other mail-order pharmacies
-
Very high customer satisfaction score 9.3/10
1 IQVIA, Pharmaceutical Market Switzerland, YTD December 2021, Rx market Switzerland by channels, market
leading mail-order pharmacy in terms of net sales
08/08/22
18
GALENICAView entire presentation