Investor Presentaiton
G&W
WYOMING
GENESEE & WYOMING | 2021 ESG REPORT
BECOMING THE COMPANY OF CHOICE FOR OUR EMPLOYEES
Supporting Our Employees
During COVID-19
Safety is our number one priority in our work and
in our lives. When COVID-19 severely disrupted
our business and impacted our employees, G&W
prioritized the health and safety of our people above
all else. As railroads were deemed essential to
numerous supply chains across the country,
our railroads were required to operate as close
to "business-as-usual" as possible - but
with additional protocols in place to keep
employees healthy.
Our general managers immediately administered
daily check-ins with employees to make certain
they were mentally and physically prepared prior
to conducting higher-risk activities, and used
all available resources to keep their teams safe
and healthy from including COVID-19 safety
measures in job briefings to regularly sanitizing
offices, locomotives, and other high-touch areas.
In addition to keeping our crews safe in the field,
it was vital to our operations that we created new
ways to stay connected during the pandemic. G&W's
IT department fast-tracked the rollout of important
software to ensure that our workforce could stay
connected. We launched digital solutions to ease the
transition to remote work for our corporate support
employees in Darien, Jacksonville, and Rochester.
The new technologies helped our staff work from
home and enabled managers and employees to
interact effectively with our colleagues nationwide.
Throughout the pandemic, we remained committed
to our workforce and did everything in our power to
support our employees during these unprecedented
times.
We provided our employees with Paid Leave if
they needed to quarantine and offered support and
guidance for those that tested positive for COVID-19.
As our staff returned to their daily tasks, we
followed up with them to confirm they felt safe and
comfortable back at work.
As new information surrounding COVID-19 safety
measures and protocols was being released, we
provided real-time employee updates through
memorandums and videos and through our
employee magazine, Interchange. We also
created a dedicated space for employees to share
their thoughts via our free Employee Assistance
Program. We continue to communicate with our
employees about COVID-19 and speak regularly
about the emotional toll that the pandemic brought
on, pointing them to available resources.
important
thank job
plan
update
health
stay railroads please
employees keep
team
safety
manager operations
planning
hand
home
return protect service & personal safe
pandemic travel
commitment
1 people
quarantine
provide
customers
week month
office Work
colleagues continue social distancing
North American
require
Capturing our COVID Communication
via Word Cloud:
Using the 33 COVID update memos sent
throughout 2020, we generated a word
cloud with the 50 most used words.
This visual depicts our Core Values,
as employees, customers, safety
and work were prominent on our
top 10 list of most frequently
used words.
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