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Investor Presentaiton

New Zealand deferrals. Credit quality Total mortgage deferral packages provided (% by balances) ■Returned to normal ~29,000 accounts 2.0 94.0 supported (NZ$6.5bn in balances) 4.0 repayment or paid down ■Restructured ■Hardship Accounts in hardship following deferral represent 29 bps of total New Zealand mortgage accounts (42bps by balance) • Mortgage deferrals update • 29k mortgage accounts supported with NZ$6.5bn in balances (~11% of eligible mortgage lending) 1.6k accounts required further assistance (NZ$0.4bn in balances) 1k accounts moved into hardship arrangements following the end of the deferral period (NZ$0.2bn in balances) 0.6k accounts had their loans restructured (NZ$0.1bn in balances) A very small number of accounts remained in deferral in April Total business support packages provided (% by balances) • ■Temporary overdraft 77.1 ~9,000 business customers supported 0.2 (NZ$2.3bn in balances) 22.7 ■Temporary change to interest-only Deferral package No significant changes in levels of stressed assets since COVID-19 began, remaining around 3% 59 Westpac Group 2021 Interim Results Presentation & Investor Discussion Pack • • • Business support packages update 9k business accounts supported with NZ$2.3bn in balances (~9% of eligible business lending balance) Support provided included temporary overdrafts, temporary change to interest only, and deferral packages, with the majority of customers choosing temporary overdrafts or changing to interest only At end of March 2021 no COVID-19 temporary support packages were outstanding with loans either paid down or returned to normal repayment No temporary support packages outstanding at end of March 2021 Westpac GROUP
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