Investor Presentaiton
Operating expenses¹
FY21
CHANGE $m
T
FY22
CHANGE
106 $2,081m 5.4%
Total operating expenses¹ declined 5.8%
nbn™ network payments increased driven by higher tier-mix
and Connectivity Virtual Circuit (CVC) charges
Sales costs - other declined including lower volumes of
modems and mobile handsets, and reduced Foxtel service fees
Underlying fixed costs decreased $454m or 8.1% in FY22
Achieved cumulative $2.7b per annum cost out target - a 35%
net reduction in annual underlying fixed costs since FY16
Cost reduction achieved by simplifying product offerings,
increasing digital experiences, reducing layers of management
and moving to an agile workforce, optimising 3rd party spend and
due to the migration of customers to nbn
Fixed costs - other reduction due to mobile handset leases
ceasing in FY21 and reduced commercial works, partially offset
by costs to operate our newly insourced retail stores
Sales costs - nbn payments $1,975m
Sales costs - other
$6,209m
-170
$6,039m -2.7%
Fixed costs underlying
$5,593m
-454
$5,139m -8.1%
Fixed costs other²
$1,384m
-345
$1,039m -24.9%
Underlying $15,161m
-863
$14,298m -5.7%
One-off nbn DA and nbn C2C $248m
Restructuring $211m
-103
$145m
-41.5%
-140
$71m
-66.4%
Other guidance adjustments
$44m
200
$244m
NM
Reported lease adjusted $15,664m -906
$14,758m -5.8%
1. 'Reported lease adjusted' includes all mobile handset leases as operating expenses in FY21. No adjustment in FY22.
2. Includes items supporting revenue growth including relevant NAS costs, mobile handset lease, product impairment, and additional costs from insourcing retail channel in FY22.
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Telstra August 2022 Debt Investor PresentationView entire presentation