Investor Presentaiton

12 Enhancing our agency force Investing for growth At scale >530k Agents Growing scale +5% New recruits Greater productivity +4% Cases per active agent -24% -14% excl. economics Quality c7.0k MDRTS¹ Growing reach 4.8m Leads generated² Improving quality 775 587 +13% HY21 H&P cases HY22 Agency new business profit ($m) Note: Data as of HY21 and growth rates are on a constant exchange rate basis unless otherwise stated 1. Million Dollar Round Table (MDRT). 2. Leads that originate from a digital platform, digital campaign or partner; and other leads, including leads from agents, recorded on digital leads management systems.

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