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Investor Presentaiton

2 Our Divisions - Automotive Aftermarket SCHAEFFLER Automotive Aftermarket - Aftermarket CRM: Cloud-based, integrated customer relationship management now live Sales • 360° customer view • Business potential identification • Sales planning • Reduced complexity • Processes efficiency Marketing • One source for all customer information • Extensive segmentation options for targeted customer interactions Service • Combine business ambitions with targeted marketing actions • Overview of engagement with REPXPERT services & digital touchpoints • Foundation for optimized service processes Holistic view for customer-centric, data driven and collaborative sales, marketing and service actions Sep 21, 2022 Schaeffler AG - Baader Investment Conference PUBLIC EXLEKSAKANIING 27
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