Investor Presentaiton
2 Our Divisions - Automotive Aftermarket
SCHAEFFLER
Automotive Aftermarket - Aftermarket CRM: Cloud-based, integrated customer relationship management now live
Sales
• 360° customer view
• Business potential identification
• Sales planning
• Reduced complexity
• Processes efficiency
Marketing
• One source for all customer
information
• Extensive segmentation options
for targeted customer interactions
Service
• Combine business ambitions with
targeted marketing actions
• Overview of engagement with REPXPERT
services & digital touchpoints
• Foundation for optimized service processes
Holistic view for customer-centric, data driven and collaborative sales, marketing and service actions
Sep 21, 2022
Schaeffler AG - Baader Investment Conference
PUBLIC
EXLEKSAKANIING
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