2022 Performance and Synergy Realization

Deliverables to our stakeholders Customer Financial well-being enabler Employee Employer of choice Investment with competitive and sustainable return Shareholder Society / environment Good corporate citizen 1/ without compromising the quality of our management bench (best candidate for the job) Improvement in main bank customers' financial well-being Employee retention Critical positions filled by internal candidates¹ ROE at top peer level Maintain strong capital base - C/I ratio at low-40% tub Sustainability assessment result at top quartile vs. peers e.g., 1st place in Fair Finance, top rank in DJSI 24 24

View entire presentation