1H24 Financial Results

Home loans - resilience1 Impaired loans and portfolio losses remain low Impaired home loans² Modest increase in Australian home loan impairments as higher interest rates continue to provide upward pressure on households Impaired home loans – by State³ - 1.2 1.1 1.2 $bn Dec 22 Jun 23 Dec 23 Other 8% NSW 26% 22% WA 14% QLD 30% VIC Losses to average gross loans and acceptances (GLAA)4 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% 1983 1993 2003 Group total loans CBA home loans CBA home loans annualised loss rate1 0.01% 0.01% 0.01% 0.00% Dec 20 Dec 21 Dec 22 Dec 23 2013 2023 Portfolio insurance profile5 % of home loan portfolio 80% Insurance not required - lower risk profile e.g. low LVR O 16% Insurance with Helia or QBE for higher risk loans above 80% LVR -4% Low deposit premium segment 1. CBA including Bankwest. 2. Process for identification of impairments: impairment assessments are carried out at 90 days past due for not well secured loans or at observed events e.g. bankruptcy, and takes into account cross-collateralisation, impairment is triggered where refreshed security valuation, minus 4% transaction cost and expected next 12 months interests, is less than the loan balance by ≥ $1, impaired accounts 90+ days past due are included in 90+ arrears reporting and where the shortfall is greater than or equal to $20,000 an Individually Assessed Provision (IAP) is raised. 3. Excludes ASB. 4. Bankwest included from FY09. 5. Excludes Line of Credit, Reverse Mortgage, Commonwealth Portfolio Loan, Residential Mortgage Group and Unloan. 99

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