Investor Presentaiton
Aon Business Services - Ongoing Evolution of How We Operate
Operating principles and track record of progress...
Efficiency and
Operating
Leverage
Service
Delivery
Excellence
+1,120 bps
Innovation
→
30.8%
•
.
...are the foundation for our next stage of value creation
Standardized Platforms
Investing in standardizing, digitizing and connecting platforms and
technology across our ABS ecosystem
Enhances analytics and insight, creating better solutions for our
colleagues and our clients in the core and new areas of demand
Standardized Operations
Investing in standardization of common processes across our firm,
enabling us to optimize client outcomes and scale best practices
Enables ongoing efficiency and enhancements, including through the
use of tools like automation, machine learning, and Al
Annual
Adjusted
Operating
Margin¹
19.6%
1
AON
2010
2022
New Products at Scale
.
Standardized platforms and operations combined with expertise and
analytics enable the development of scalable, data-driven solutions
across the firm
Enables rapid scale of content and capability, including from organic
investments and acquisitions
The results presented on this page are non-GAAP measures that are reconciled to their corresponding U.S. GAAP measures in the Appendices of this presentation.
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