2021 Results and Financial Review

Leading with customer-centric innovation New approach to innovation Designing, testing and learning of new customer propositions at pace MOCO MyFuture Planner Commercial Property Telematics Financial coaching for Partnering with e the under 35s Partnering with SimpliSafe envizage Building next generation businesses FOUNDERS fabric FACTORY AVIVA zero 5 years partnership Al driven pension tracer Carbon conscious insurance Investment in the start-up ecosystem for strategic insight and financial return Tembo 30k plans created in first year of operating Ge wealthify 2x AUM every 6-9 months £50m venture investment in sustainable funds Customer Aviva Zero: disruptive green proposition AVIVA zero Thank you for choosing AVIVA zero Car insurance £353.45 per year Comprehensive cover Thank you You're insured with us! All done. What happens next? comparethemarket We're generating your quote defagto EXPERT RATED Aviva Zero is comprehensive Defaqto 5-star expert-rated cover https://zero.aviva.co.uk/ Embedded carbon offset feature New cloud-based technology Dynamic pricing powered by machine learning Accelerated growth AVIVA 38

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