H1 2020 Credit Presentation

Cost income ratio: Jun 2020 Headline vs. Adjusted Net interest income Other income Bank of Ireland H1 2020 Credit Presentation H1 2020 Headline (€m) 1,079 Pro forma adjustments (€m) H1 2020 Pro forma (€m) 1,079 - Business income 266 266 - Additional gains 2 (2) - Other valuation items¹ (125) 109 (16) Total Income 1,222 107 1,329 Costs - Operating expenses 844 - Transformation Investment 28 Costs Cost income ratio 872 71% • Cost income ratio excludes: - - Levies and Regulatory charges Non-core items 1 Excludes IFRS income classifications which is fully offset in net interest income • 844 28 872 66% H1 2020 adjusted cost income ratio is adjusted for: Additional gains and valuation items¹ €107m Bank of Ireland 54

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