Investor Presentaiton
No. 46 of 2012
[Rev. 2016]
Consumer Protection
(4) The consumer owes the obligation described in subsection (3) to the person
entitled to possession of the goods at the time in question.
(5) Compliance with this section discharges the consumer from all obligations
relating to the goods and the consumer is under no other obligation, whether arising
by contract or otherwise, to take care of the goods.
(6) If a consumer has cancelled a consumer agreement and the supplier has not
met the supplier's obligations under subsection (1), the consumer may commence
an action.
(7) If a consumer has cancelled a consumer agreement and has not met the
consumer's obligations under this section, the supplier or the person to whom the
obligation is owed may commence an action.
81. Title to goods under trade-in payments
If the consumer recovers an amount equal to the trade-in allowance under
section 71(1) and the title of the consumer to the goods delivered under the trade-
in arrangement has not passed from the consumer, the title to the goods vests in
the person entitled to the goods under the trade-in arrangement.
82. Illegal charges and payments
(1) If a supplier has charged a fee or an amount in contravention of this Act or
received a payment in contravention of this Act, the consumer who paid the charge
or made the payment may demand a refund by giving notice in accordance with
section 76 within one year after paying the charge or making the payment.
(2) A supplier who receives a notice demanding a refund under subsection (1)
shall provide the refund within the prescribed period of time.
(3) The consumer may commence an action in accordance with section 84 to
recover-
(a) the payment of a fee or an amount that was charged by the supplier
in contravention of this Act; or
(b) a payment that was received by the supplier in contravention of this
Act.
(4) This section and section 76 apply, with the necessary modifications, to a
person who is not a supplier, if the person has received a payment in contravention
of section 8.
83. Consumer's recourse on credit card charges
(1) A consumer who has charged to a credit card account all or any part of a
payment described in subsection (2) may request the credit card issuer to cancel
or reverse the credit card charge and any associated interest or other charges.
(2) Subsection (1) applies to-
(a) a payment in respect of a consumer agreement that has been
cancelled under this Act or in respect of any related agreement;
(b) a payment that was received in contravention of this Act;
(c)
a payment in respect of a fee or an amount that was charged in
contravention of this Act; and
(d) a payment that was collected in respect of unsolicited goods or
services for which payment is not required under section 9.
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