Investor Presentaiton

Strategic Pillars It is Time to Move Forward: Evolution Plan to Further Develop Initiatives Already in Place. Transformation Plan to Reshape Company's Skills Over the Next 3 Years EVOLVE → Move from volume to value to sustain mobile business growth → Grow on broadband with financial discipline TRANSFORM → New operating model to address current and future challenges → Additional growth through adjacent markets TIM 3. MOBILE (PREPAID, POSTPAID AND B2B) 1. INFRASTRUCTURE 2. DISRUPTIVE EFFICIENCY 4.UBB (B2C, B2B) 5. NEW REVENUE SOURCES 6. ESG TIM Brasil | Investor Relations Strategic Plan 2020-22 4

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