Freshworks Investor Day Presentation Deck

Larger customers are becoming a bigger part of our business % of ARR $5K+ ARR Customers CAGR 2019 to Q2-23 26% 8,588 11,570 14,814 freshworks 17,722 19,105 2019 2020 2021 2022 Q2-23 78% 82% 85% 87% 88% $50K+ ARR Customers CAGR 2019 to Q2-23 50% 534 2019 881 1,416 1,908 2,186 2020 2021 2022 Q2-23 29% 34% 41% 44% 46% CAGR 2019 to Q2-23 56% 180 2019 $100K+ ARR Customers 18% 321 2020 22% 535 737 855 2021 2022 Q2-23 27% 29% 30% Ⓒ2023 Freshworks Inc. All rights reserved. 98

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