Experian Investor Conference Presentation Deck
Industry Trends
Trends Client Responses → Experian Opportunities
Dealers/
Retailers
STORE
Lenders
$
Original
Equipment
Manufacturers
17 Experian Public
Online
digital retail
Enable full "contactless"
sales process
Drive MORE
qualified leads
Innovate & invest to
drive more leads
Challenges
ramping production
Not all components
immediately available
@ &
Virtual & physical
advertising media mix
Reimagine marketing &
advertising approach
Improve
customer acquisition
Streamline application process
while reducing fraud
Avoid future
"tail events"
Through safety processes
& building resilience
Extend
loan durations
Ramp-up pre-qualify &
offer upgrades
Consumer
purchasing
Reimagine process, invest
in top of funnel & virtual
1-1:
Digital
service process
Appointment scheduling,
drop-off & pick-up service
MORE Lead-gen
activity
Also, capturing consumers
during sales process
Driving MORE
awareness & processes
Transparency, de-globalizing
& de-risk supply chains
Several mega-trends
are
On the RISE
LIM
on
which will slowly transform the
industry, but major changes
will take decades
.........
COVID slowed
shared
&
(») autonomous;
Connected
& electric
will continue to grow.
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