KASIKORNBANK Economic and Subsidiaries Performance Overview
•
•
.
K
KASIKORNTHAI
Progress of Growth Strategy
ธนาคารกสิกรไทย
开泰银行 KASIKORNBANK
PAY
Dominate Digital
Payment
Reimagine Commercial
& Consumer Lending
Increase customer's engagement
and obtain fund flow
Make payment accessible
anytime, anywhere
Increase digital market share and
K PLUS users to 23.9mn in 2023
88
Democratize
Investment & Insurance
Objective & Aspiration
Expand consumer credit and
SME support with better asset
quality, offering inclusive lending
services at reasonable pricing for
all
.
Increase fee and non-interest income
Grow wealth AUM by 20% (mutual
fund AUM at 38%) within three years
Grow wealth customer base by 1
million customers within three years
.
Penetrate
Regional Market
Focus China, Indonesia and Vietnam
2023
4% of Net Total Income (NTI)
1.3mn K PLUS users in Vietnam
2027
Indonesia: Top 20 banks by loan size
& the largest bank in East Java
Vietnam: Top 20 banks by asset size
K PLUS
21.1mn
with 73% active rate
K PLUS Users
25.3bn
Total Transactions
4.5bn, valued Bt12.4trn
Financial Transactions
-1.84% YTD
(-1.61% YoY)
Loan Growth decreased
from SME, Credit Cards,
Personal Loan and NPL
outflow management
1H23 Performance
17.5bn
Loan Outstanding
from LINE BK
(JV-lending with
LINE)*
Mutual Fund
Bt42bn
(4.3% YTD)
AUM Growth
52K
(7.2% YTD)
New MF Customers
> 90% from K PLUS
Bancassurance
#2
Total Premium
15.4% market share
#2
New Business
Premium
15.8% market share
2.5%
of Net Total Income in 2022
#1
676k
The biggest Thai K PLUS Users
bank in Shenzhen
in Vietnam
Launched KBTG Vietnam
Launched QRIS in Indonesia
Strengthen Harmonized Sales and Service Experience
Objective & Aspiration
Strengthen digital-led sales and service through KBank and partner platforms
Optimize physical service and human touch
Enhance basic infrastructure to harmonized physical and digital customer
experience
Note: Not consolidated in KBank Consolidated Financial Statement
QRIS Quick Response Code Indonesia Standard
NPS Net Promoter Score
#1
1H23 Performance
#1
816 10,967
Mobile Banking NPS 2022 among Branches E-Machines
(K PLUS Users) Thai banks
บริการทุกระดับประทับใจ
> 220,000
Banking agents
including touchpoints
27
K
KASIKORNTHAI
Growth Strategy: Dominate Digital Payment
ธนาคารกสิกรไทย
开泰银行 KASIKORNBANK
To increase digital market share and active K PLUS users
PAY:
To make payment accessible anytime, anywhere for everyone with secure, convenient, and good customer
experience
Strategy
Key Achievements in 1H23
Consumer Payment
Empower moment to pay anytime anywhere borderless
experience with variety source of fund across channels
Commercial Payment
Enhance business opportunity and trustworthiness thru
reliable payment solution and universal source of fund
acceptance capability which fits domestic and overseas
ecosystem
Regional Payment
Enrich CLMV customers' cross border payment experience
with simple and cost-efficient solution by leveraging KBank
local channels
K PLUS
⚫ K PLUS user continuously grew 14% YoY to 21.1 million users
• Multi Source of Fund on K PLUS - Partner Point
• Continuously increase engagement and stickiness
in customer everyday spending activities
Merchant Solution for High Growth Segment
Capturing more MOLS by leveraging partner online
solution
• Uplifting merchant capability: K SHOP Chat and
Bill
Trustworthy Business Payment Solution
• Capturing small enterprises with online
K Payroll package thru K BIZ
• Capturing new business volume with payout
solution from online entertainment platform
thru K CORP API
**API
Aapaton Programing interface
ได้ทุกธนา
111
KO
โอนจ่ายง่าย ได้หลายบัญชี
mild funanidos
I BIZ
Note: MOLS = Merchant Online
บริการทุกระดับประทับใจ
อป าง นก ง่ายๆ
ไม่ต้องใช้ Use
K Point
K-market
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