AUL FY21 Investor Presentation

Delivering C&SV in Residential Communities 180 Australian YEARS Unity Real Wellbeing Lifelong wellness Better access to healthcare Improved health outcomes Enabling the population to age well by investing in the design, development and operations of co-located retirement and small household aged care communities for over a decade 82% of our Aged Care customers are Better TogetherⓇ residents. Research has shown this model can improve the quality of life for residents and improved clinical outcomes Economic empowerment • Building financial resilience Opportunities through employment Targeting 85% permanent employment, consistent rosters, and ongoing professional development Accommodation pricing below median house price to support equity release options Strong communities • Leading social innovation Supporting living in place Social model of ageing-in-place comprising households filled with 100% of residents living in high quality facilities with natural light, views of nature, fresh air, community connection and meaningful engagement AUL FY21 Investor presentation 1 Dyer S et al. Clustered domestic model of residential care is associated with better consumer rated quality of care. International Journal for Quality in Health Care, 2018, 1-7 23 23

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