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Investor Presentaiton

Domestic Life Insurance Business: Core Strategies Dai-ichi Life Holdings Fully leveraging database of 10 million customers for new business leads, through data mining of voluminous information ■ Planning medium-to-long term strategies for marketing, products, InsTech and alliances. Ensuring Cus Marketing Customers' Peace of Mind Financial Planners approx 500 Total Life Designets Sales Relationship Representatives Managers approx 340 Contact Center approx. 2.5mn calls Company Website approx 19mn page Leveraging 10 million customer base & data mining Innovative marketing approach through big data analysis INSTECH Collaboration with other industries / marketing for specific communities ■ Promoting protection-type products while controlling sales of savings-type products ■Developing new products that are competitive in an interest rate rising phase as well as stabilizing phase Lifelong Partner Across Generations approx [per year) 43,000 views (per year) Post Retire ment Retire Child mant Information to Customers COME Get a Born In school Get MAITIGO Child Racing of age • Dally correspondence approx.23mn postings Products & Services Job Service Advisors approx 1,300 82 Walk-in Shops approx. 2,600 Agents • Annual letter to policyholders: approx 8.5mn fattere Offering Excellent Health Support Services ■Striving to take new initiatives leveraging 3 companies Developing products through big data analysis Providing service that leads to improvement in quality of life and healthspan INSTECH Channel enhancement Joint research in view of product development with Japan Post Insurance Continuing with extended training period of 5 years for sales representatives Multi-lining of sales representatives and increasing sales force ■Improving consulting sales skill for sales representative Distribution of products through allied partners 15
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