Cycle-tested Leader with Massive Opportunity slide image

Cycle-tested Leader with Massive Opportunity

3M+ Members Want to Do More with Us 50% 30% Since 2015, the percentage of members coming back for an additional loan within a 5-year timeframe has increased from 30% to 50% Repeat members feature lower losses and near-zero acquisition costs compared to new customers 300% These long-term relationships are disproportionately valuable, with a returning member generating 300% the lifetime value of a first-time member 83% 83% of our members are interested in getting more products and services from us1 81% 81% of our members are specifically interested in our new checking account product¹ 80% 80% of our members want to get out of debt completely, save for retirement, or pay less for existing debt¹ LendingClub 1. LendingClub survey of 1,300 active members conducted December 15 - December 27, 2020. 8
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