2023 Full-year results
OnePass performance and outlook
•
•
•
Significant progress in development of OnePass program
with incremental benefits for divisions during the year
Value proposition resonating with customers:
-
Over 70% of accounts linked to multiple retail brands
– Higher annual online spend, more than twice as many
online transactions per year and higher conversion
rates of online baskets vs non-members
-
Strong retention rate and conversion of free trials
Represents an increasing share of retail partners' online
transactions, with penetration rising in 2H23
Continued expansion of program benefits:
Bunnings Warehouse joined as a retail partner and
multi-year strategic partnership signed with Disney+
Instore benefits launched in Kmart and Target
OnePass app launched on Android and iOS
Outlook
9:41
OnePass
Start free 30 day trial
Enjoy a range of benefits fro
Australia's most loved bran
Target C
Free standard deliver
Enjoy year round free delive
thousands of items from
participating brands.
Exclusive offers
Access to exclusive weekly d
All-in-one account
One easy account and logir
our participants brands
Sign up, cancel anytim
After your 30 day free trial, OnePass is
month, or you can save more at $40
Cancel anytime.
Start Free 30 Day Trial
Learn more | Terms & Conditio
Already a member? Activate Onel
x
.
Launching major enhancements to customer value
proposition, including Officeworks joining the OnePass
program, plus continuous expansion of member features
Operating loss associated with investment in and
development of OneDigital (excluding Catch) of
approximately $70m expected for FY24
9:41
Target
catch
9:41
akmart.com.au
all
m
凸
Stores Wishlist Bog
Sign In
川
ch: Cast Iron
esults for "Cast Iron"
Sort by
Relevance
a
OnePass
Welcome to OnePass!
oducts eligible for Free delivery
Learn more
members
Bath Mat
12
Spiderman Bath Towel
$8.00 was $12
Great to have you on board.
OnePass gives you more of what you want, when you
want it. With awesome value every step of the way.
That's what happens when your favourite brands come
together.
Out of Stock Online
ws)
*4.5 (2 reviews)
Free Delivery
Free delivery
Enjoy year round free
delivery on all your favourite
participating brands.
Member benefits
Personalised offers and
rewards from our
participating brands.
All-in-one account
.com.au
BUNNINGS
warehouse
K
Target
catch
DISNEY+
2023 Full-year results | 55View entire presentation