Investor Presentaiton
Recapping our key growth initiatives
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PARF equity investments
Customer Experience Transformation*
Technology-led New Energy investments
Western Australia market entry
LNG import facility
Large-scale peaking plant development
Expand data-driven retail offering
Developed markets offshore in retail
transition
* Previously referred to as Digital Transformation Program
>Solar Flagships and Silverton now sold to PARF (total 355 MW)
>350 MW Coopers Gap wind farm targeted for early FY18 financial close
> $300m digitally enabled program underway
> $22m spent to date; anticipated total FY17 investment of $75m
>-US$7m of Energy Impact Fund investment called to date
Virtual Power Plant ahead of key milestones
> Licence application lodged and gas supply agreements pending
> Anticipated Underlying EBIT impact: FY18 $(15)m; FY19 breakeven
> Potential $200-300m development pending decision in 2018-19
> Currently assessing potential sites; selection expected mid CY17
> Develop additional gas-fired and/or battery plant peaking capability
> Highly contingent on market conditions and policy settings
> Growing orchestration and technology/data capability provides
opportunities to expand range of customer services
> Opportunity to expand core where risk profile and market type are
consistent with existing business
9
Transforming the customer experience
Progress report on milestone $300m program
10
Ramp-up phase
Benefits delivery
Initial uplift of core
systems
Enhancement of key
digital platforms: e.g.
MyAccount portal,
mobile app
Enablement of anytime
customer access
Increased back-end
automation, including
system monitoring
More personalised digital
experience
Ongoing
development of
Foundational
Capability via
investment
in people,
processes and
technology
Digital Adoption
and Signature
Moments to drive
channel mix shift to
digital, churn
reduction and
customer growth
Operating cost
reductions and
customer growth
deliver gross
margin uplift
Project's nominal
post tax IRR:
12%+
Investment to date:
$22m
Further $225m investment applying agile methodology
Total FY17 forecast
investment: $75m
FY17
FY18
FY19
AGL
Energy in
action
AGL
Energy in
action?'
9/2/2017
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