Turtle Beach Corporate Overview

TOP CONSUMER BRAND LOYALTY & TOP-RATED CUSTOMER SERVICE WHY WE PUT OUR CUSTOMERS FIRST IN NEWZOO'S CONSUMER INSIGHTS REPORT(¹), Turtle Beach had the highest brand loyalty among active console gamers in the U.S. ON TRUSTPILOT - a digital platform for consumers to review and rate their customer service and support experiences - Turtle Beach is a top-rated brand with hundreds of reviews and a still rising 4.8/5 Star review average with an "Excellent" rating. Trustpilot Q Search for another company... Events & Entertainment > Gaming > Gaming service Provider > Turtle Beach Turtle Beach 89% CUSTOMER SERVICE MATTERS 96% TURTLE BEACH. Reviews 1,100 • Excellent 4.8 ① VERIFIED COMPANY of consumers will buy more from companies that deliver an exceptional customer support experience(2). 1. Newzoo Consumer Insights: Gaming Peripherals 2021 2. NICE CXone CX Transformation Benchmark - Study 2018 via Salesforce 3. HubSpot Annual State of Service Research Report 2020 of customers say customer service is important in their choice of loyalty to a brand(3). TURTLE BEACH TRUSTPILOT REVIEWS "Totally and completely satisfied with the customer service, quality and coverage of your company and products. Will definitely recommend and will be a continued customer. Thank you." "The best gaming company to deal with." 18

View entire presentation