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Investor Presentaiton

human rights INDICATOR HR1 Percentage and number of significant investment agreements that include human rights clauses or that underwent human rights screening. HR2 Percentage of major suppliers and contractors that underwent screening on human rights and actions taken. HR3 Total hours of employee training on human rights policies and procedures, CONTENT . Total number of investment agreements • Percentage of contracts with clauses regarding human rights screening Contracts that were rejected, interrupted due to non-compliance 2012 MEXICO There are no investment agreements The Vendor Agreement signed with all suppliers establishes terms of supply and includes clauses regarding compliance with applicable legal provisions, depending on the activity performed by the supplier and based on their manufacturing, production or import description, including provisions pertaining to underage employment and payment of fringe benefits, included in Mexican Labor Law. 100% 2012 CAM There are no investment agreements The Vendor Agreement signed with all suppliers establishes terms of supply and includes clauses regarding compliance with applicable legal provisions, depending on the activity performed by the supplier and based on their manufacturing, production or import description, including provisions pertaining to underage employment and payment of fringe benefits, included in Labor Law. 100% 2013 MEXICO There are no investment agreements The Vendor Agreement signed with all suppliers establishes terms of supply and includes clauses regarding compliance with applicable legal provisions, depending on the activity performed by the supplier and based on their manufacturing, production or import description, including provisions pertaining to underage employment and payment of fringe benefits, included in Mexican Labor Law. 100% 2013 CAM There are no investment agreements The Vendor Agreement signed with all suppliers establishes terms of supply and includes clauses regarding compliance with applicable legal provisions, depending on the activity performed by the supplier and based on their manufacturing, production or import description, including provisions pertaining to underage employment and payment of fringe benefits, included in Labor Law. 100% NA NA NA NA including percentage of employees trained. HR4 Discrimination incidents and actions taken. Associate Hot Line (internal mechanism) Total number of incidents 1,559 590 Incidents with disciplinary actions 573 280 998 NA 316 taken, based on internal rules and regulations Incidents not proved 682 HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at risk and actions. taken to support these rights. 2013 Financial and Social Responsibility Report Other incidents •Incidents of clients/ associates Activities and suppliers that may be at risk related to employee rights 986 None, all in strict compliance with the Labor Law of each country. 310 1,523. Ethics incidents closed. 114
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