Investor Presentaiton

Adviser Background Check | Sources: As with national results, top 40 source of background check is references and reviews from others (26%) 40 What sources did you use to check the background of your financial adviser? Q [asked only of investors who currently do or usually have a financial adviser and have checked into their background; national n=565; Manitoba n=41] Among investors who currently or usually have an adviser and have checked into their background Multiple selections allowed National Manitoba References, reviews, and recommendations from others 19% Information from the bank 14% Looked online - general 13% References, reviews, and recommendations from others Through friends, family, coworkers, or close adviser Education and credentials 26% 19% 9% Through friends, family, coworkers, or close adviser Information from the company (website, coworkers, etc.) 13% 12% Information from the company (website, coworkers, etc.) Google 7% 7% Google 9% Education and credentials 8% LinkedIn 4% Information from the bank Background check, criminal record Looked online - general 7% 7% 6% Provincial or federal securities regulator 3% Inquired with other financial adviser(s)/accountant/lawyer 5% Long-term relationship with adviser Background check, criminal record 3% 2% In 2017, 4% On social media - general Long-term relationship with adviser 5% 3% On social media - general 2% said securities Word of mouth 2% Inquired with other financial adviser(s)/accountant/lawyer 2% regulator Asked the adviser directly 2% In 2017, 1% Word of mouth 1% LinkedIn 0% said securities On Facebook 1% Provincial or federal securities regulator 0% regulator Asked the adviser directly 1% On Facebook 0% Other 9% Other 9% Don't know 3% Don't know 0% Note: 'None' (National: 1%; MB: 0%) and 'Refused' (National: 2%; MB: 3%) not shown.

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