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Investor Presentaiton

Gross loans and NPEs by Customer Type Group Financial Results for the nine months ended 30 September 2020 Gross loans by customer type (€ mn) 15,900 1,795 12,822 12,709 12,491 12,309 4,068 1,875 1,870 11,427 1,710 1,696 1,498 2,977 4,077 4,068 4,060 4,044 3,753 1,922 1,914 1,863 1,798 1,518 7,060 2,209 2,186 2,203 2,117 2,117 2,739 2,671 2,655 2,654 2,541 Dec 18 Dec 19 Mar 20 Jun 20 Sep 20 Sep 20 pro forma for Helix 21 NPEs by customer type (€ mn) 7,419 982 1,490 1,759 3,880 3,738 3,468 1,043 1,026 878 3,238 844 1,388 1,326 1,262 3,188 1,170 727 724 689 639 164 159 147 112- 558 503 492 473 Dec 18 Dec 19 Mar 20 Jun 20 Sep 20 Retail other Retail Housing SMEs Global Corporate Corporate 1) Calculations on a pro forma basis assume completion of the transaction Bank of Cyprus Holdings 2,374 647 889 366 360 -112- Sep 20 pro forma for Helix 21 64
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